Our welcome offers and casino bonuses at New: a useful overview of the main considerations

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Our promotion types and main conditions

Our casino promotions include welcome offers, deposit-based bonuses, free spins, cashback and usual rewards for active customers. Each offer has its own value, eligible games and wagering rules, so we make the key terms visible before you decide whether to claim it. The precise bonus may vary according to the payment method, account standing and promotion period listed in our offer details.

Among new online casinos Canada customers can compare, our New brand is organised around clear conditions and practical rewards. A deposit match may add a percentage of your first deposit to your balance, while bonus spins may apply to one particular slot or a specified group of games. Cashback is typically based on eligible losses during a set period, and our rewards for loyal players are credited based on every customer’s activity tier.

What each promotion includes

Our welcome package is designed for qualifying new customers and can pair a bonus on a deposit with bonus spins. We credit deposit-based bonuses with a disclosed amount after you make a qualifying deposit. Bonus spins give you a set number of spins on approved games, and any winnings from them remain subject to the offer’s wagering requirement. We return a percentage of qualifying net losing total through cashback, while no-deposit rewards can offer a small balance of credited bonus funds or a small number of free rounds with no deposit required.

Promotion types and their conditions
Promotion What we offer Main condition
Welcome package A deposit match, free spins or a combined reward New customer status, minimum deposit where stated and a time limit
Deposit bonus A percentage of an eligible deposit Use the qualifying payment method and meet the deposit threshold
Free spins A set number of spins on selected games Play the eligible slot and meet the stated wagering requirement
Cashback A percentage of qualifying net losses Use during the promotion period and meet any turnover threshold
Loyalty reward Points, bonus credits or tier benefits Qualifying activity and the required account tier

The numbers displayed in promotional materials apply unless our offer page states something varied. We may alter or withdraw an offer before it expires, but we make changes solely when the published terms permit it. Balances of credited bonus funds are separate from your cashable balance, and a wagering requirement must be completed before the related bonus sum becomes available for withdrawal.

Account requirements for our casino bonuses

To claim a promotional offer, you need a verified account, legal age and access from an approved jurisdiction. We may request documents for verification before activating a reward or allowing a withdrawal. Accounts must use accurate personal information, and only one account per person, household and payment method is permitted where our terms prohibit multiple accounts.

Certain offers apply only to defined countries, customer segments, payment options or selected games. A deposit made with a method excluded from the promotion does not qualify, and credited bonus funds cannot be transferred between accounts. We in addition apply regular account rules, including limits on deposits, withdrawals and wagering activity. These controls help us keep payments accurate and protect customers from unintended account sharing.

Details worth checking before you claim

  • Check the minimum deposit, qualifying payment method and bonus percentage.
  • Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
  • Review the expiry date, eligible games and any maximum bet limit.
  • Make sure your account is verified before you request a withdrawal.

Unless the promotion page plainly allows it, our promotions cannot be accompanied by other bonuses. We count bets made with the balance of promotional funds first, followed by any eligible real-funds balance, where this ordering is specified. Requesting a withdrawal before meeting the wagering requirement may result in removal of the relevant bonus balance, as permitted by the published terms.

How we apply bonuses to your account

Once you accept an offer, the reward is added to the related bonus page of your account. Deposit bonuses typically start once the deposit that qualifies has settled. Free spins are credited to the eligible game, and cashback is determined after the period of the promotion ends or according to the calculation schedule disclosed in its terms.

Your withdrawable balance and promotional balance remain separate. Where our rules allow, bets can make use of either balance, but the terms of the offer determine every balance’s wagering contribution. As you play, we subtract qualifying wagers and convert any finished bonus sum according to the stated rule. A wagering condition of 30x, for instance, means the total wagering amount must reach 30 times the eligible balance of promotional funds.

Maximum win and maximum limits on bets may apply to certain promotions. When a game or bet size lies outside the permitted range, the play may not contribute toward wagering. We set out the outstanding requirement within your account, although progress can vary slightly while a game session is still being processed.

Our casino games and their bonus features

Our game library covers slot titles, table games, real-time dealer titles and selected games with jackpots. Access may differ depending on your account and jurisdiction. Slot games may include expanding symbols, free-spin rounds, multipliers, cascading wins or bonus buys, while table games use fixed or configurable wagers. Live dealer games pair a streamed table result with on-screen betting controls, and each game publishes its own rules.

Casino games and bonus features
Game category Common features Promotion notes
Slots Free spins, multipliers, bonus rounds and progressive jackpots Free-spin offers can be limited to selected titles; jackpot games may have separate wagering rules
Blackjack Dealer draw rules, insurance, splitting and doubling down Side bets and bonus features may count at a different wagering rate
Roulette Straight, combination, colour and number bets Some roulette bonuses exclude certain bets or high-risk wagering
Live dealer games Real-time tables, varied limits and optional side bets Promotion eligibility and contribution rates depend on the specific live title
Jackpot titles Contributing prize pools and prize-trigger events Maximum bet conditions can apply while a promotional balance is active

Our game rules list game availability, minimum wagers and promotion rates of contribution. Our digital games use independent random number generation, while live dealer outcomes follow the procedures specified for each table. Special gameplay features are part of the game design, while promotional rewards are subject to our distinct terms of the offer.

Our approach to responsible play

Our account controls include deposit limits, loss limits, session reminders and self-exclusion. You can ask for a cooling-off period or close your account, and our help team can help you adjust your limits. These controls remain available regardless of promotions, and meeting a playthrough requirement never obliges you to keep playing.

A bonus is not a guaranteed source of income, and the figure of wagers can decline. Decide on a spending limit before starting play, individual your casino deposits and cashouts from necessary household costs, and solely use money you can lose. Our customer customer support team can explain bonus terms, payment status and account tools, but it cannot provide financial advice or predict results.

At our casino, promotions provide further gameplay options the games you prefer without encouraging rushed choices. Watch the rules carefully, pick the offers that suit your account and stay within your personal limits.